About Moozle

Moozle is the supplier of the goods and our address is

UNIT A10 MARITIME BUSINESS PARK

CRITERION WAY

PEMBROKE DOCK

S.WALES

SA72 6UL

Price
The prices payable for goods that you order are as set out in our website. You will be required to pay delivery charges on orders under £50.00 and it may not be possible for us to deliver to some locations. We will not accept liability for any errors in description of goods on the website or product information, and can change those descriptions at any time. We will however do our utmost to correct any problems as soon as we become aware of them. All prices are correct at time of going to press (Oct 2008).

*Please note that some items including Teepees are currently made to order by Kate in the Netherlands and may require additional postage to some locations - please email with your enquiry.

Payment
The Moozle website is a secure website. You can pay using any of the cards featured on the checkout page.

Delivery
A delivery charge of 4.00 GBP per order will be added at the time of check out TO ALL ORDERS UNDER £50.00. We aim to deliver your goods within 7 working days from receipt of your order (subject to availability). In the event that an item is out of stock, we will advise you accordingly and provide an estimated delivery date. For overseas orders, please email you requirements to This e-mail address is being protected from spam bots, you need JavaScript enabled to view it

*Please note again that some items including Teepees are currently made to order by Kate in the Netherlands and may require additional postage to some locations - please email with your enquiry.

Cancellation
You may cancel your contract with us for the goods you order at any time up to the end of the seventh working day from the date you place your order. You do not need to give us any reason for cancelling your contract nor will you have to pay any penalty. To cancel your contract you must notify us either by email at This e-mail address is being protected from spam bots, you need JavaScript enabled to view it (you must get a confirmation of your email receipt)  quoting your name and order reference in either instance. UK Consumer Protection (Distance Selling) Regulations 2000 In law you have a separate right of cancellation during a period of 7 days after receiving the goods. If you wish to cancel under this provision, please e-mail us at This e-mail address is being protected from spam bots, you need JavaScript enabled to view it We will refund your payment on return of the item concerned (see Returns on how to return the item). The seven days start when the goods are delivered.

Returns and exchanges
We want you to be delighted with your purchase. If you are not, just return it to us in its original condition and packaging within 7 days and we will issue you with a full refund for the price of the item. It would help us if you would state the reason for the return. We will refund postage costs if the return is due to a fault on our behalf.

Trade Descriptions Act
All dimensions are approximate and although every care has been taken to ensure that the colours are reproduced accurately. Due to the constraints of digital reproduction on different web browsers, we cannot guarantee exact colour depiction.

Privacy
You acknowledge and agree to be bound by the terms of our Privacy Policy.

General
The laws of England and Wales govern these terms and conditions, but do not affect your statutory rights.

You may view and print out pages from our website for the sole purpose of buying our products. You cannot use any images, logos descriptions or text from our site without written permission. The copyright belongs to www.moozlehome.com

Moozle is a registered business name.

Privacy Policy & Security
Moozle respects the privacy rights of our online visitors and recognises the importance of protecting the information we collect about you. Therefore we have adopted a Privacy Policy that guides how we collect, store and use the information that you provide us with. (This policy applies only to this site and not to websites maintained by other companies or organisations to which we provide links to.)

Personal Information
Moozle collects personal information from our online visitors only on a voluntary basis, and only during registration, placing an order and general use of the site. Personal information collected may include your name, email address, phone numbers, home address, delivery address. We do not require this information in order for you to obtain access to the sites. Visitors purchasing goods and services online will need to provide a valid credit or debit card number and expiration date, in addition to their name, mailing address, telephone number (your telephone number may be given to our courier to facilitate deliveries), and email address. These details allow us to process your order and to let you know the status of your order.

Use of this Information
When you register with Moozle, you will be asked to provide personally identifiable information. The information you provide allows us to alert you to new products, news and promotions. We will not share your information with parties outside our organisation (except to the extent required by law, court order, or as requested by other government or law enforcement authority). If at any point you wish to have your name removed from our database, please send an email to This e-mail address is being protected from spam bots, you need JavaScript enabled to view it writing .unsubscribe. in the title bar.

Safeguarding Personal Information
We will only collect personally identifiable information to the extent deemed reasonably necessary to serve our legitimate business purposes, and we will maintain appropriate safeguards to ensure the security, integrity and privacy of the information you have provided us with. By using this site, you signify your consent to the Moozle Privacy Policy. If you do not agree to this policy, please do not use this site. We reserve the right to make changes to this policy. Please check back from time to time to ensure you are aware of any changes in our privacy practices. Your continued use of our site will signify your acceptance of these changes.

Checking your Browser Security
You will notice that when you look at the location (URL) field at the top of the browser it begins with https: instead of the normal http: This means that you are in secure mode. You can also verify the security of a document by checking the security icon at the bottom-right hand corner of your browser. This shows that your browser and server are communicating securely. All information transmitted on our secure online order form is encrypted while in transit, so that even if the information is intercepted, because it is encrypted, it is useless to anyone. When our Secure Payment Server has received your credit card information it is sent directly and encrypted to the Secure Trading server and will never be stored or saved at the moozlehome.com website. Security of your personal data is of highest priority to us. This is why we have used encryption technology to guarantee that unauthorised parties have no access to personal and credit card details as they are passed over the internet. Under no circumstances will we pass on your personal details to any other company other than for the purpose of deliverying your order.